OCGS LLC

Welcome to Optimal Connections Global Services.

Your trusted partner in business process outsourcing, delivering exceptional services from Miami to the global market. We specialize in streamlining operations, enhancing efficiency, and driving growth for your business.

We Answer Calls When You Can't

Our Services


World-Class Call Center Solutions

If you’re looking for a professional call center, you need a business partner you can trust. OPCG can show your organization’s best face to the world.


Telephone Answering Service

A low-priced live answering service can help you scale your business quickly. OCGS is experienced at supplying the resources for businesses like yours that need outsourced answering services.


Chat Services

Consumers are increasingly using other channels besides voice to contact your customer service team. That means that if you haven’t yet implemented customer service chat, you might not be meeting the needs of your whole customer base.


Boost Customer Satisfaction With Customer Service Outsourcing

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